Products & commissioning · 3 min read

Scan a product label

Use the mobile app to open a labelled product and capture information against the correct installed item.

LMLee Moss · DirectorUpdated 23 July 2026
Scanning reduces searching and transcription. The label should identify the product record that belongs to the item in front of you.
  1. 01

    Open the scanner

    In the mobile app, choose Scan from the main navigation or select Scan Label from the product record.

    SiteSurvey mobile product record showing the Scan Label action for capturing a product identifier.
  2. 02

    Allow camera access

    Grant camera permission when prompted so SiteSurvey can read the code.

  3. 03

    Scan the label

    Hold the code clearly in the frame until the linked product opens.

  4. 04

    Check the location

    Confirm the displayed project and space match the physical item.

  5. 05

    Capture the required data

    Add identifiers, photographs, notes or forms and save the updated product record.

Good to know

  • Replace damaged labels before they become unreadable.
  • Always verify the space after scanning when similar items are installed nearby.

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